August 15, 2024 – Key Technology (Key) and PPM Technologies (PPM), both members of Duravant’s Food Sorting and Handling Solutions group, announce that their customer service teams have joined Duravant Lifecycle Services, a global aftermarket network that helps deliver enhanced local services from equipment purchase to installation, parts, service, maintenance and performance upgrades as well as end-of-life replacement. Through Duravant Lifecycle Services, Key and PPM customers are able to further reduce operating costs, increase uptime and improve equipment performance.
“When world-class food processing technology is backed by industry-leading service, it delivers maximum value to customers. The new Duravant Lifecycle Services network enables us to leverage the Duravant companies’ combined strengths to drive continuous improvement in our aftermarket offerings,” said Jack Lee, Duravant Group President - Food Sorting and Handling Solutions. “Our customers will continue to have access to the Key and PPM service teams they know and trust – and now enjoy even greater support and access to more services, wherever their food processing operations are located.”
Duravant Lifecycle Services comprises a wide range of service offerings including installation, field services, equipment upgrades and retrofits, preventative maintenance, technical and application development support, equipment audits and remote system monitoring, as well as operator training, service protection plans, parts sales and more.
“Duravant Lifecycle Services is our commitment to preserving the strong relationships that our customers have come to depend on while enhancing our potential to improve service quality and breadth in the future,” said Hans Van der Aa, Senior Vice President of Duravant Lifecycle Services. “This new approach and rebranding for our Lifecycle Services teams is built on a center of excellence model that helps our companies coordinate globally to create new opportunities for improving services locally.”
About Key Technology, Inc.
Key Technology is a global leader in the design and manufacture of automation systems including optical sorters, conveyors and other processing equipment. Applying processing knowledge and application expertise, Key helps customers in the food processing and other industries improve quality, increase yield and reduce cost. Key manufactures its products in Walla Walla, Washington, USA; Redmond, Oregon, USA; and in Beusichem, the Netherlands. Key offers customer demonstration and testing services at five locations including Walla Walla and Beusichem as well as Hasselt, Belgium; Sacramento, California, USA; and Melbourne, Australia; and maintains a sales and service office in Santiago de Queretaro, Mexico. Key is a Duravant Company. For more information, visit www.key.net.
About PPM Technologies
PPM Technologies is a global automation solutions provider of smartly engineered equipment and integrated lines for the food processing industry. PPM designs, engineers and manufactures equipment for a wide array of food products, including snack foods, cereals, confectionaries, nuts and seeds, vegetables, meats, poultry, seafood and more. Their portfolio includes conveying, coating, grading, frying and cooling equipment that can be customized to integrate with virtually any production line. PPM has developed an impressive global installed base of over 10,000 machines and services customers in over 50 countries. For more information, visit www.ppmtech.com.
About Duravant
Headquartered in Downers Grove, IL, Duravant is a global engineered equipment company with manufacturing, sales and service facilities throughout North America, Europe and Asia. Through their portfolio of operating companies, Duravant delivers trusted end-to-end process solutions for customers and partners through engineering and integration expertise, project management and operational excellence. With worldwide sales distribution and service networks, they provide immediate and lifetime aftermarket support to all the markets they serve in the food processing, packaging and material handling sectors. Duravant’s market-leading brands are synonymous with innovation, durability and reliability. For more information, visit www.duravant.com.
Buffy Hagerman
Key Technology
150 Avery Street
Walla Walla, WA 99362 USA
Tel: +1 509 540 7415
bhagerman@key.net
www.key.net
Nicholas Schoen
PPM Technologies
500 E. Illinois Street
Newberg, OR 97132 USA
Tel: +1 503 476 7504
nisch@ppmtech.com
www.ppmtech.com
Cat McBride
McBride Public Relations
527 27th Street
Richmond, CA 94804 USA
Tel: +1 650 384 5727
connect@mcbridepr.com
www.mcbridepr.com